True Value

Whether it comes under the label of “Industrial Commercial” or “Maintenance Repair and Operations,” specialized commercial accounts are emerging as a growth area for traditional hardware stores.

Even though he’s appearing on a prime time, national television commercial, Beyond Hardware True Value owner Matt Shapiro hasn’t gone Hollywood.

“I have to admit, I did very little besides show up and read my lines,” he said.

What’s new in hardware stores? Plenty.

The HCN Big Four Report, published in the July/August issue, included several comments from independent retailers who were interviewed during recent markets and conventions.

The general question was some variation of “What’s new in your store?” Here are more answers from the field, in no particular order: