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Opinion

  • Readers respond: policy agenda

    “Unfounded lawsuits” lead a list of concerns.

  • Boosting the cross-channel experience

    In these exciting times, here are four ways companies can improve their omni-channel approach to retail.

  • Steal this column

    When we launched our “Shoplifter of the Week” feature, the brainchild of San Diego-based senior...
  • Readers respond: Chip-card lawsuit

    Most readers are on the side of the big box merchants in their suit against credit card networks

  • Voices on a new direction

    DENVER — Some 4,000 people filed into the Bellco Theatre in Denver to hear the latest on True Value’s much-anticipated unveiling of its strategic plan.

    As we settled into our seats, a stringed instrument quartet pounded out the heart-throbbing chords of Led Zeppelin’s Kashmir. About two hours later, president and CEO John Hartmann was driving across the stage on a dirt bike. An uninvited fire alarm interfered with his closing remarks, but the point was made: engagement, growth, efficiency — three pillars of a new True Value.

  • Commentary: How to pay it forward

    Joe Scarlett on the rewards of helping people when it matters most.

  • Hall of Fame performers

    Some editorials should be read to the accompaniment of Pomp and Circumstance March No. 1...
  • Three days in October

    Former House Speaker Newt Gingrich reached the podium to a standing ovation. He assessed his...
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