Wanted: Hardware All Stars for 2023
“Calling all Hardware All Stars.”
Is there a hardware retailer you want to recommend as an HBSDealer Hardware All Star this year?
Now is the time to submit your favorite hardware store All-Star.
Send your 2023 All Star suggestion to [email protected] by March 30.
Here are a few examples of honorees from last year:
Nevada
This Orgill dealer is described in many customer messages left on Google and Yelp as being “old school retail Las Vegas.” The store offers hardware, housewares, electrical and plumbing. One of several Yelp reviewers raved about Meads, and said, “this place is the ‘bomb.’ It’s original Las Vegas from when I was a kid. I’m happy to spend money here! And the selections are not only great, but the handymen that work for me, go here first.”
New Mexico
Owner James Burns has all the inventory you would expect from a well-merchandised home center; and they increased their housewares and gifts after a department store closed. Also, Burns is always looking to help his community. After his son joined the Air Force, he volunteered with a local support group for Cannon AFB. Burns said, “to help mentor first assignment airmen I started the group Your New Mexico Home to match them with local families who will take them in and make them a part of their family.”
Utah
When a young trooper died in the line of duty, Dave Boatwright, owner of the local Ace Hardware asked a fellow trooper how he could help. Dave received a call from the former co-worker that he had found a to-do list. Dave never hesitated to help. The next morning, with supplies from the store in hand, Dave and his son got to work at the slain trooper’s home, repairing a variety of things; and the town came together to help and support the family.
Washington
Angeles Millwork & Lumber Co. has been serving its community since 1906 and Hartnagel Building Supply since 1960. The employee-owned lumber yards and hardware stores have provided Port Angeles, Wash. and the greater Olympic Peninsula with experienced employee-owners who offer a high level of friendly customer service and valuable industry knowledge to the homeowners, DIY, and pro customers. The company says its knowledgeable employee-owners and quality products have allowed the company to move forward through industry ups and downs.
Need some guidelines on what makes a hardware store an All Star? Any or all the following:
• Innovation in operations, marketing, merchandising;
• High performance, expansion, success, or sales growth;
• Customer focus; community centricity and a commitment to the traditions of the hardware and building supply industry.
Single-store retailers are as welcome as multi-state regional players. (Note, honorees need not be STIHL dealers to be recognized for the award.)
Want to see all the All Stars from last year? Check out the HBSDealer May 2022 issue HERE.
