Thoroughly modern Morris Hardware

Old dogs can learn new tricks. And fine wine comes with time.

Morris Hardware, which George Morris in 1845 started up as a tinsmith shop, is today getting some technology in its life.

For 18 decades and counting, the store has provided residents of Morgan County, Ohio, with everything they need to take care of their homes, farms and businesses.

Throughout all those years, writes Brian Bulloch for Paladin POS, they did it all by hand – taking inventory, ordering products, writing sales receipts, and doing the books.

When it was time to modernize the store, Morris Hardware chose Paladin Point of Sale.

“We had no point of sale,” Shayna Roberts was quoted.

She is part owner of the business, a quintessential family-owned hardware store – the oldest in Ohio and sixth oldest in the country, wrote Bulloch. “We were manual for almost 178 years. Pen and paper,” she said.

Her co-owner is Tom Schanken, who is the sixth-generation descendant of George Morris.

Morris Hardware has loyal customers and its 14-person staff works hard to serve the 15,000 people of Morgan County, Ohio, the article noted. The store regularly hosts events such as Ladies Night, art shows, and string concerts.

To better serve their customers, track their sales, and eventually improve their inventory management, Bulloch wrote, Roberts enlisted the help of Paladin and Orgill.

She said in the article that she chose both providers because they mirrored her business’s personality.

“Paladin has a very easy user interface which is important to us,” Roberts was quoted. “Half my guys here are retired and not real tech savvy. Paladin is really easy for them to pick up and operate.”

Like breaking in a new pair of boots, the store is gradually working its way into using its new retail technology, she said.

“All sales go through Paladin Point of Sale. Paladin’s integration with Orgill EDI makes ordering and receiving products fast and easy,” said Roberts.