Lumber Liquidators debuts new format
Lumber Liquidators has introduced a new store format that includes a larger showroom, more pro services, and a wider assortment of products.
Located in Altamonte Springs, Fla., roughly 10 miles north of downtown Orlando, the store features a design center to help customers digitally envision their floor selection. Using new handheld devices throughout the store, flooring experts can help customers select a new floor, while the newly-available extra-large flooring samples help customers find the style that's right for them.
The expanded 7,600-square-foot showroom is the first of its kind among Lumber Liquidators' footprint of 413 stores. This location offers a wider product assortment and increased inventory than a typical Lumber Liquidators store, the company said.
Customers can choose from a broader selection of solid and engineered hardwood, bamboo, laminate, waterproof vinyl plank, porcelain tile and cork, all of which are backed by best-in-class warranties and a best-price guarantee, according to the retailer.
Lumber Liquidators is also making its case to professionals through the new format. The location features enhancements specifically tailored to meet the needs of pros, with a dedicated ProSales desk holding special hours of operation along with a pro entrance designed to accommodate the busy schedule of contractors.
Additionally, the wider assortment of in-stock flooring solutions includes professional-grade adhesives, underlayment, molding, tools, fasteners, grout and additional project completers for pros.
"The expanded store format we are unveiling in Altamonte Springs will give customers a new way of experiencing the full assortment of the high-quality flooring products and services that we provide," said Charles Tyson, chief customer experience officer of Lumber Liquidators. "The comprehensive resources that this new location offers — including the design center, larger samples, installation services and the ProSales desk — make this a one-stop shop for all of our customers."
Lumber Liquidators also said that the new format offers same-day pickup or delivery.
Located in Altamonte Springs, Fla., roughly 10 miles north of downtown Orlando, the store features a design center to help customers digitally envision their floor selection. Using new handheld devices throughout the store, flooring experts can help customers select a new floor, while the newly-available extra-large flooring samples help customers find the style that's right for them.
The expanded 7,600-square-foot showroom is the first of its kind among Lumber Liquidators' footprint of 413 stores. This location offers a wider product assortment and increased inventory than a typical Lumber Liquidators store, the company said.
Customers can choose from a broader selection of solid and engineered hardwood, bamboo, laminate, waterproof vinyl plank, porcelain tile and cork, all of which are backed by best-in-class warranties and a best-price guarantee, according to the retailer.
Lumber Liquidators is also making its case to professionals through the new format. The location features enhancements specifically tailored to meet the needs of pros, with a dedicated ProSales desk holding special hours of operation along with a pro entrance designed to accommodate the busy schedule of contractors.
Additionally, the wider assortment of in-stock flooring solutions includes professional-grade adhesives, underlayment, molding, tools, fasteners, grout and additional project completers for pros.
"The expanded store format we are unveiling in Altamonte Springs will give customers a new way of experiencing the full assortment of the high-quality flooring products and services that we provide," said Charles Tyson, chief customer experience officer of Lumber Liquidators. "The comprehensive resources that this new location offers — including the design center, larger samples, installation services and the ProSales desk — make this a one-stop shop for all of our customers."
Lumber Liquidators also said that the new format offers same-day pickup or delivery.