Eye on Retail: Home Depot reportedly adding lockers for online order pickup
The nation’s largest home improvement retailer is making it even easier for customers to pick up their online orders.
The Home Depot is installing lockers that will securely store customers’ online orders until they are ready to pick them up, according to USA Today.
When customers arrive in-store to pick up their online order, they will be directed to rows of orange boxes located at the front of the store. They will unlock a designated locker, and retrieve their order, all without employee assistance, according to USA Today.
With 45% of Home Depot’s online orders picked up at stores, the lockers will “simplify that process by providing customers with the convenience of self-service and time savings,” Home Depot spokeswoman Lana Johnston said in the report.
To read more, click here.
The Home Depot is installing lockers that will securely store customers’ online orders until they are ready to pick them up, according to USA Today.
When customers arrive in-store to pick up their online order, they will be directed to rows of orange boxes located at the front of the store. They will unlock a designated locker, and retrieve their order, all without employee assistance, according to USA Today.
With 45% of Home Depot’s online orders picked up at stores, the lockers will “simplify that process by providing customers with the convenience of self-service and time savings,” Home Depot spokeswoman Lana Johnston said in the report.
To read more, click here.