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Sears’ partnership with Amazon shifts into higher gear

8/28/2018
Sears is taking its ship-to-store tire program with Amazon nationwide.

The department store retailer is expanding a partnership with Amazon that enables customers to receive full-service tire installation and balancing at Sears Auto Centers for any brand of tires purchased on Amazon. The program, called Ship-to-Store, was introduced in 47 stores in May. The company is now expanding the service to all stores nationwide, including those located in Alaska and Hawaii.

The ship-to-store program is integrated within Amazon’s checkout process. Customers select the tires on Amazon, in addition to their local Sears Auto Center location and the preferred date and time for the tire installation. The Sears Auto Center then contacts the customer to confirm their appointment.

“Our competitive bundled price for tire installation, which includes the installation of the tire, wheel balancing, valve stem or tire pressure monitor rebuild kit and the tire disposal fee is resonating with these customers,” said Mike McCarthy, VP and general manager of Sears Automotive.

“We’re thrilled to extend this valuable service across even more areas and into hundreds of additional stores,” McCarthy added. “By working with Amazon, we’re proud to further meet and surpass that commitment, thanks to the ease and convenience of their program.”

This is not the first time Amazon has teamed up with a traditional retailer. Through a deal with Kohl’s, the department store retailer accepts Amazon.com returns at 82 stores in Los Angeles and Chicago. The department store retailer also features an Amazon “smart home experience’ in-store shop in 10 select Kohl’s locations across the Los Angeles and Chicago areas. These stores also integrated the Amazon returns program into the overall Amazon experience, which is located prominently at the front of the store.

This summer, the online giant also began selling its newest generation of Amazon’s Fire TV Edition smart televisions in Best Buy stores across the United States and Canada and online. Through the partnership, Best Buy also became a third-party seller on Amazon.
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