Lowe’s and OneRail become same-day delivery partners

Lowe’s announced it is expanding its same-day delivery service nationwide for orders placed on Lowes.com and the Lowe’s mobile app in a partnership with OneRail, an omnichannel fulfillment solution.

“Utilizing all of our 1,700-plus stores for online delivery and fulfillment is essential to becoming a true omnichannel retailer,” said Marvin Ellison, Lowe’s chairman and CEO.

The retailer said eligible orders placed by 2 p.m. local time will be delivered the same day and orders placed after 2 p.m. will be delivered the next day.

[Related article: Secrets to Success in Same-Day Delivery.]

“Lowe’s knows our customers want fast delivery options and convenient ways to get the products they need across the home – whether it’s preparing the backyard for summer BBQs or getting building materials to the pro’s jobsite on the very same day,” said Ellison.

This new delivery option, said the retailer, will improve customers’ omnichannel experience, with fast and convenient delivery in a matter of hours.

“The ability to execute same-day delivery fulfillment, whether the customer is placing an order online or on a mobile app, is at the heart of omnichannel transformation and enabled by our OmniPoint software platform and 12-million-driver network,” said Bill Catania, OneRail founder and CEO.

Lowe’s said it began piloting same-day delivery with OneRail in select markets in 2022.

Lowe’s noted on its website some exclusions, which include: Some hazardous materials, customized items, assembly or installation items, and items requiring a title. MVPs Pro delivery pricing doesn’t apply.