Home Depot unveils updated Pro Xtra loyalty program
The Home Depot has launched an expanded version of its Pro Xtra loyalty program with new benefits to recognize and reward its professional customers including contractors and remodelers.
Pro Xtra members can now earn rewards by shopping at The Home Depot with the ability to unlock and redeem Perks via The Home Depot’s mobile app.
Each time members unlock a Perk, they can choose from different options including Tool Rental Perks and Pro Xtra Dollars. Users can also receive a surprise Bonus Perks simply for being a member.
The expanded Pro Xtra program was created based on direct customer feedback and provides a more personalized in-store and online experience, The Home Depot said.
The program’s new mobile-first design allows members to easily track purchases and see savings in real-time by using their Pro Xtra Virtual ID in the app at in-store checkout.
Members can access their virtual ID from the account page in the app, then scan their barcode at checkout to track their spending and help them earn toward Perks.
“Today’s Pro customer is more connected than ever, and we’re always looking for ways to meet their needs as they engage digitally and on the go,” said Adolfo Villagomez, Home Depot senior vice president, online and chief marketing officer. “In today’s business environment, saving time and money has never been more critical. Our goal with the expanded Pro Xtra program is to further support pros as they manage and grow their businesses.”
Pro Xtra originally launched in 2012 and expanded its benefits with exclusive offers, paint rewards, volume pricing, purchase tracking, and purchase authorization via text. For more information about the Pro Xtra program, click here.