Hardware All Stars: South Carolina & Washington

What qualifies as All-Star status?

What qualifies as All-Star status?

For one, a reputation for deep knowledge of products and services. Two, an irreplaceable role in one's community.

More than anything, however, this year's Hardware All Stars (sponsored by Epicor) recognizes stores that go above and beyond the call of duty, whether through innovation, service, or something else entirely.

The April issue of Hardware + Building Supply Dealer magazine contains the full list of 2015 honorees. Here are highlights from the class of 2015, continuing today with South Carolina and Washington.

Beaufort, South Carolina: Grayco Hardware

At Grayco Hardware and Grayco Building Center, there's no backing away from the big national competitors. How does the eight-unit dealer do it?

According to Herb Gray, it's mostly word of mouth.

"We try to make a friend with every customer who walks through the door," he said.

Prosser, Washington: Cook's True Value

Cook's is a standout enterprise within the True Value family, and it's also prominent in its Prosser community.

In 2014, it won the Business of the Year Award at the Community Awards Banquet, and the store maintains a savvy presence on Facebook, featuring lots of visuals and engagement from its loyal customers.