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Fastener Focus: Simpson Strong-Tie

Delivering a relentless focus on customers.
11/29/2023

A leader in structural systems research and technology, Simpson Strong-Tie is one of the largest suppliers of structural building products, with a deep commitment to providing exceptional products and services to its customers.

“Very similar to the pillars our company was built on, we have a relentless focus on the customer,” said Scott Park, director, fastening systems. “We’re not newcomers to the fastener industry, and we have never lost sight that we want to build trust with our customers and make sure they are supported.”

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HOW DOES SIMPSON STRONG-TIE STAND APART? 

We’re about more than just filling an order. We want to understand our customers’ needs. A big part of us is to provide high quality products. Any company can have short-term success, but without a high-quality product over the long term you won’t last in this industry. Our fasteners hold up structures, and we take that seriously.

Our customers know they can trust our fasteners, that it will do what we say it will do, and that we will be around to stand behind it.

Lastly, we focus on innovation, on moving the industry forward. It may be developing a fastener, it may be application testing with the existing fastener, whatever it is we are looking for innovative ways to bring new solutions to the market that solve problems. Those are the core areas that set us apart.

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