Fastener Focus: Big Timber
Big Timber Fasteners enjoys advantages few in the fastener world—or any world, for that matter—could match.
On the one hand, it is a division of the $10 billion-plus Marmon Holdings, a Berkshire Hathaway company, providing it with considerable financial might.
From another standpoint, its brand remains nimble and proactive, able to adapt to market demands swiftly, all the while paying close attention to its customer base.
“The Big Timber difference is: we listen, we aren’t afraid to venture out and try new things,” said Brent Hodgkins, national sales manager. “And through that journey we all grow together.”
“Our company’s roots are deeply embedded in the rugged and breathtaking landscapes of Montana,” said Hodgkins. “Because of this we really understand and embrace the challenges that come from building within our natural world. Although our tagline is “Mountain Tested”—and we are from the West—we offer a wide range of products designed and engineered to cover the unique environmental building conditions and professional demand of all regions coast to coast.”
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One of the trends in construction that’s affecting the industry is the demise of the handyman. “The time that once existed in this country where fixing and building things was a common skill.”
But times have changed.
“What we are hearing from our customers is that their customers and even their staff aren’t as knowledgeable about fasteners as they used to be," Hodgkins said. “This can make fastener shopping feel daunting as there are many choices and many types of fasteners all of which are designed for certain types of applications.”
To help solve this problem, Big Timber Fasteners has made shopping simple by assigning different colors to each category. The company also added QR codes to its labels and other marketing elements that provides a consumer access to different types of information about the specific product or products that are being purchased.
Learn more about Big Timber here.
