True Value recognizes high performance

True Value Company’s latest class of “Best Hardware Store in Town” honorees represent a variety of retail formats and come from some exotic locations – from Kula, Hawaii to Kingston, Jamaica.

Here’s the official list:

• Steele’s Hardware; Tannersville, Pa.;

• Burney True Value Hardware; Aberdeen, N.C.;

• Ed Young’s Towne Hardware; Williamsville, N.Y.;

• Morrison True Value; Alpine, Texas;

• Lewis Mercantile Company; Bayfield, Ohio;

• Qualheim’s True Value, Shawano, Wis.;

• Handyman True Value Hardware; Florissant, Mo.;

• Green Valley True Value; Green Valley, Ariz.;

• Wilton Hardware, Wilton, Conn.;

• Nelson True Value; Prairie du Chien, Wis.;

• Anchorage True Value Hardware; Anchorage, Alaska;

• Kula True Value; Kula, Hawaii; and

• Hardware & Lumber Limited; Kingston, Jamaica

According to Tim Mills, VP of Growth for the Chicago-based co-op, each of the honorees has remodeled their store or stores in the last three years. But more than that, they all share an understanding of the five Ps of retail – product, place, price, people, and promotion. And further, they subscribe to the Road Map to Retail Excellence.

“They have the ability to surprise their customers, and give them an amazing experience,” Mills said.

Special mention went to Qualheim’s True Value, the overall “Best Hardware Store in Town” winner.

Honorees were recognized during the general session of the 2017 Spring Reunion in Anaheim, California.