Business Excellence: Jeanne Henry

Jeanne Henry is the national accounts manager at Pittsburgh Glass Block.

She is a 29-year veteran of the building materials industry. She prioritized the creation of corporate level, interactive “partnerships” versus basic supplier relationships.

Jeanne spent 100 days/year in the field learning each client’s business and created and successfully presented over 40-line reviews and corporate level meetings. She quickly pivoted during the pandemic to enrich her customer’s e-commerce product information pages. Since 1997, her efforts increased sales to the Home Center Market 547%.

Jeanne’s core values: Embrace integrity, never stop learning, and do not become your own legacy system.

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