Doosan Bobcat North America, maker of compact equipment, announced plans to further expand its aftermarket parts distribution network with the addition of two new regional parts distribution centers located in Atlanta and Reno.
“This investment demonstrates our commitment to our dealers and customers, as well as Bobcat’s leadership in the industry,” said Mike Ballweber, president of Doosan Bobcat North America.
With accessibility to major airports and highways, said the firm, these new facilities are located closer to customers and dealers, which will enhance the availability and delivery of Bobcat parts and attachment products throughout the U.S. and Canada.
“This expansion will help ensure faster response and delivery times to all North American customers by bringing parts closer to end-users and where they do business,” said Ballweber.
These two new state-of-the-art facilities, said the company, will roughly double the company’s existing warehouse footprint by adding approximately 445,000 square feet of additional distribution and storage space to the existing 358,000-square foot primary parts distribution center in Chicago.
The distribution facilities, along with expanded customer service teams and decentralized U.S. locations, will also enable quicker order-to-delivery times and the highest level of service for aftermarket parts.
The regional distribution centers, said Doosan Bobcat, offer additional benefits, including:
- Same day order processing and extended order hours.
- Expanded dealer support programs and customer service hours.
- Improved speed of delivery times and additional shipping carrier options.