Ace Hardware partners with VusionGroup
VusionGroup has forged a new partnership to integrate its advanced digital shelf label (DSL) technology across Ace Hardware stores. Among the first adopters of full-store DSL implementations in the hardware industry, Ace aims to enhance customer experience and deliver operational efficiencies across its retail network.
Ace Hardware, which is celebrating its 100th anniversary, has more than 5,000 locations across the U.S.
The Oak Brook, Illinois-based co-op selected VusionGroup for its tech-driven solutions designed to help shoppers and associates alike. VusionGroup’s DSLs enable Ace Hardware to update pricing at the store level, in a matter of seconds, for error-free and hassle-free pricing management. Through digitalizing the shelf edge, Ace’s managers and associates can be more agile, responsive and accurate, while also spending more time with customers.
Additionally, Ace Hardware believes the software will significantly enhance store operations. The VusionCloud platform will enable the company to track, monitor and manage digital price tags and IoT devices remotely. Moreover, LEDs installed on each DSL offer expanded use for in-store picking, put to light, pick to light and wayfinding for associates and customers.
"One of Ace Hardware’s objectives in selecting VusionGroup was to ensure that we had the support and structure for our retailers to be successful," commented Eric Webb, Ace's director of store systems and operations. "By automating pricing capabilities and the efficiencies gained with LED integration into our technology, we can maintain the high level of customer service our brand is known for, while simultaneously streamlining operations at every level."
