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The ABCs of a Hall of Fame
Lowe’s chairman emeritus Robert Strickland was inducted into the Home Channel Hall of Fame four years ago. As he approached the podium, he seemed as relaxed as you or I might be approaching the office microwave at lunchtime.
“I would like tonight to talk about A, B, C,” he began. And with those three first initials, he launched into a discourse that summed up the lessons learned from a career of successful retailing — or as close a summation as three words can get to a 41-year career.