Who won the Homebuyers' Choice Awards?
Eliant has drummed up its list of customer-favored U.S. and Canadian homebuilders.
The 20th annual Eliant Homebuyers’ Choice Awards competition is based on more than 86,000 surveys that were administered to all recent home owners from over 148 major homebuilders across the U.S. and Canada.
MBK Homes is the recipient of the “The Eliant” award for the Best Overall Purchase and Ownership Experience from among multi-division North American builders. MBK Homes was also honored with four “Premier” Awards (First, Second, or Third Place) for First Year Customer Service, First Year Quality, Purchase Experience and Percent of Sales from Referrals among all Medium-Volume builders.
“This award can only be earned through an unwavering commitment to deliver outstanding customer service and we are honored to recognize MBK Homes for their overall excellence in exceeding homebuyers’ expectations,” said Jex Manwaring, president of Eliant.
Tim Kane, president of MBK Homes, added, “The dedication and commitment of our entire team to delight our customers is highlighted by this award. Winning the top Eliant award reflects the importance of customer satisfaction within the fabric of our company’s culture.”
The Olson Company is the recipient of “The Eliant” for Best Overall Customer Experience in the single divisional builder segment. In the Large Builder segment, The Olson Company was also honored with 3 First Place Awards for First Year Quality, First Year Customer Service, and Warranty Service among all qualifying Large-Volume builders. The Olson Company received a grand total of eleven Homebuyers’ Choice Awards.
The New Home Company won a total of 23 Homebuyers’ Choice Awards, including nine First Place Awards, the highest number of awards earned by a home builder in this year’s competition.
Benchmark Homes won a total of 20 Homebuyers’ Choice Awards. Winning communities reached across both the Large and Medium Builder segments.
In the Medium Volume Builder segment, Rosewood Homes received nine Premier Awards including first place awards for Design Experience, First-Year Customer Service and First-Year Quality.
Giddens Homes, a first year entrant into this program, received awards in seven categories in the Medium Volume Builder segment.
Robson Homes, Minto Communities LLC and TRI Pointe Homes were recognized in seven categories in the High Volume Builder segment. Robson received homebuyers’ number one ranking for the Construction Experience and First Year Quality. TRI Pointe received a number one ranking for First Year Customer Service Experience.
In the category of “Percent of Sales from Referrals,” FCB Homes (Medium Builder segment) and GL Homes of Florida (Large Builder and High Volume segment) scored the highest “Percent of Sales from Referrals. In 2015, Stockton, CA-based FCB Homes sold 47% of their homes from referrals followed closely by GL Homes (Palm Beach Adult and Palm Beach Luxury) selling 46% from referrals.
For a more complete list of winners, click here.