Epicor thinks of users on the go
New from Epicor Software Corp., Epicor BisTrack Cloud is an advanced mobile sales software package that helps boost the efficiency, productivity and effectiveness of lumber and building materials (LBM) salespeople when they are away from the office.
A mobile extension to the popular Epicor BisTrack customer relationship management (CRM) platform, Epicor BisTrack Cloud provides quick and easy access to customer and product information, seamless customer communications, and remote ordering capabilities, the company said. The software also gives owners, managers and other mobile employees access to critical business information, dashboards, actionable smart views, and customer and product information anywhere and on any mobile device.
Until now, the mobile sales technologies offered to LBM dealers have been rudimentary and difficult to use, according to the company. As a result, most salespeople have rejected these solutions, preferring to jot orders on paper and call the back office for order and product information.
“We have had the opportunity to beta test Epicor BisTrack Cloud, and enjoy its ease-of-use and functionality,” said Robert Sanford, owner of Sanford & Hawley Inc. “Epicor BisTrack Cloud gives our sales team instant access to key information in the field that sets them apart from our competitors, and helps us offer our customers an enhanced level of service and information. We are confident that our continued use will result in increased sales opportunities and win rates. From an owner’s perspective, it’s a cutting-edge, powerful tool.”
Epicor BisTrack Cloud is designed to improve the productivity and effectiveness of outside sales people and mobile managers by giving them remote access to the mission critical information stored in their business system. It incorporates an innovative touch-based interface for easier use.
“Epicor BisTrack Cloud extends our reach to the outside sales team with a groundbreaking mobile software package that runs on most modern day mobile tablets, laptops and smartphones,” said Graham Rigby, director of lumber and building materials product management for Epicor.
