LMC dealers gathered in Atlanta this October for LMC’s annual “Leadership Summit,” featuring some of the brightest minds in the LBM industry for professional executive education, development, and networking.
This year, themed “Pivoting Strategies: How They Help You Succeed in Business,” was led by Leadership Summit Facilitator, Kathy Pearson, Ph.D, president and founder of Enterprise Learning Solutions, and a former adjunct associate professor at The Wharton School of the University of Pennsylvania.
Pearson facilitated daily sessions for the LBM leaders and reviewed ways to navigate the current challenges of the industry, and how pivoting can lead to success.
“The theme of pivoting strategies was extremely timely in nature due to what we have all been facing. Identifying and addressing all of our own known and unknown challenges within our industry was thought-provoking and encouraging,” said Stacy Andersen-Bivona, vice president of marketing from Builders Warehouse in Kearney, NE. “We are all facing extreme challenges and it is difficult to navigate. We choose not to fail, but to pivot to work smarter and more efficient.”
In addition to the rigorous high-level academic agenda over three days, the 55 dealer participants from 31 different states were given facility tours and presentations at local major corporations.
Sandi Moody, Chick-fil-A vice president of enterprise viability, shared the story about how a roadside diner turned into a $14 billion franchise by focusing on a culture of customer service and care that engages team members to create one of the most loyal brand followings in the country.