Fortress Building Products beefs up warranties
The company's steel railing guarantee now covers 25 years.
Fortress Building Products, a provider of wood-alternative outdoor building products, shared updates to its product and labor warranty programs for the New Year.
The most notable product warranty update, per the company, applies to Fortress Building Products’ residential Fe²⁶ steel railing, which now comes with an extended 25-year limited manufacturer warranty.
Additionally, Fortress Building Products also rolled out changes to its Residential Limited Labor Warranty. The manufacturer’s labor warranty is now offered exclusively to residential contractors who have enrolled in the tiered Fortress Preferred Program. Fortress Preferred Members will be eligible for labor coverage that is equal to the duration of coverage provided under the limited product coverage warranty. The highest level of protection is offered to contractors who have registered under the Fortress Preferred Gold and Fortress Preferred Platinum tiers, who will receive the benefit of a Limited Lifetime Labor and Product Warranty. (Learn more about the Fortress Preferred Program here.)
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The Residential Limited Labor Warranty applies to all Fortress products installed in residential applications, per the company. This labor coverage applies to the original labor costs incurred at the time of installation in connection with the product replacement under the limited product warranty.
To guarantee eligibility for the new product and labor warranty coverage, installations must comply with any manufacturer installation guidelines and the purchaser must have registered the product for the applicable product warranty.
"By extending a 25-year product warranty to our most popular steel railing and a lifetime labor warranty to our top-tiered Fortress Preferred Contractors, we're not just standing behind our products—we’re also giving contractors tools to differentiate and grow their business,” said Jeff Schulz, Senior Vice President of Sales & Marketing at Fortress Building Products. “When they can offer homeowners best-in-class product and labor protection backed by a trusted manufacturer, that’s a competitive advantage in a crowded space."
Effective January 1, 2025, all Fortress products must be registered within 30 days of purchase to receive product warranty coverage. This prerequisite applies not only to railing products but all Fortress product categories, including steel deck framing, fencing, lighting and pergolas. Register for a Fortress product warranty here.
